How can we help you?


Thank you for your purchase. You will shortly receive an order confirmation by e-mail.

Let your friends know about our smart products simply and secure!
Send e-mail to friends


Your purchase couldn't be completed. Please check your entries and try again.
Happened again? Then please get in touch with our Help Desk using the contact form.

Try again Contact form

Send us your video

General Terms and Conditions (T&C) of soomz ag

Valid from 3 August 2015

1. Scope of application

These General Terms and Conditions (T&C) shall apply to the order and the delivery of goods which the customer orders with soomz ag online on the internet at

2. Exclusive applicability of these T&C

The present provisions shall exclusively apply in the framework of the scope of performance.

3. Contract conclusion

The contract between the customer and soomz ag is concluded by the customer's order and the relevant acceptance by soomz ag. Orders are placed as purchase orders by filling in and submitting the soomz ag online order form. soomz ag shall accept the order by delivering or partially delivering the ordered goods. All offers by soomz ag shall be non-binding.

4. Availability and delivery

Deliveries shall occur directly from our warehouse. Delivery times and dates which soomz ag indicates can be delayed by customs clearance or third-party service providers that are not under control of soomz ag. For logistical reasons, orders of several articles may be divided into several partial deliveries.

5. Right of retention

Delivered goods shall remain in the property of soomz ag until the purchase price was paid in full.

6. Costs of delivery

If nothing deviating was agreed, costs of delivery shall be included in the purchase price.

7. Conditions of payment

The purchase price must be paid upon order. The customer may effect payments through Visa and MasterCard credit cards, PayPal, Postfinance Card (CHF only) and SOFORT Überweisung.

8. Right to cancel

soomz ag grants the customer the right to cancel the contract within 14 days from the day on which the customer acquires, or a third party other than the carrier and indicated by the customer acquires, physical possession of the last good. To meet the cancellation deadline, it is sufficient for the customer to communicate the cancellation to soomz ag (soomz ag, Althardstrasse 70, CH-8105 Regensdorf,, +41 44 240 55 77, by a clear statement through the contact form, via e-mail, phone or letter before the cancellation period has expired. The customer shall send back the goods or hand them over to soomz ag within 14 days from the day on which the customer communicates his withdrawal from the contract. The customer will have to bear the direct cost of returning the goods. soomz ag may withhold reimbursement until reception of the returned goods or the customer has supplied evidence of having sent back the goods.

9. Data protection regulations

The processing of the customer's personal data occurs exclusively in compliance with legal provisions. The customer consents to the post communicating his correct address if goods can not be delivered to the address given by the customer.

10. Severability

Should one or several provisions contained in these General Terms and Conditions be invalid, this shall not affect the validity of the remaining contract. Invalid provisions are substituted by legally valid provisions.

11. Final provisions

Place of jurisdiction and performance shall be Zurich, Switzerland. This contract shall be governed by Swiss law; the United Nations Convention on Contracts for the International Sale of Goods (CISG) shall be completely excluded.